Thanks to legislation signe
d by Governor Cuomo early last week, ride-hailing services like Uber and Lyft will begin to operate throughout New York State by the end of the month. Three state agencies - the Department of Motor Vehicles, Department of Financial Services, and the Workers' Compensation Board - have issued emergency regulations that address many aspects of the industry, such as insurance requirements and the application process for becoming a ride-hailing company.
Many of the new requirements will make ride-hailing services safer for customers when they come to Upstate New York on June 29. As part of the new regulations, the company's app must feature a photo of the diver; the make, model, and color of the vehicle; the vehicle's license plate number; and the fare or estimated fare for the ride about to be taken. The vehicle must also display a prominent emblem of the driver's employer on the passenger side. Another requirement mandates that companies adopt anti-discrimination policies for all passengers, including those with disabilities.
To become an approved ride-hailing service, the company must have an app to connect with riders and submit an application to the DMV. The application fee is $100,000, but $90,000 will be refunded if the company is not approved. There is also an annual renewal fee of $60,000. The DMV is required to establish complaint procedures for license violations, and the company itself must establish a process for consumers to issue complaints.
For more information, you can find the complete list of emergency regulations online. DMV regulations are available here
, DFS regulations are available here
, and Workers' Comp Regulations are available here